In 2023, 92.3% of the 5.2 million accounts opened digitally will be with incumbent banks, as digital-only banks fall victim to economic uncertainty and intense fintech competition.
Report
| Sep 6, 2023
This year will push fintechs to their limits, as regulators, consumers, and investors demand change. Those that can meet heightened demands will be rewarded with a larger share of the pie.
Report
| Jan 12, 2023
Next year will be a banner year for disruption. Financial institutions that embrace industry turmoil will emerge stronger, leaner, and nimbler than before.
Report
| Dec 14, 2022
Demand for digital accounts will decrease YoY in 2022 due to economic volatility, with growth tapering off in 2023 and stagnating by 2024.
Report
| Dec 12, 2022
This fourth annual study ranks the four largest US neobanks by customers based on their support of 47 emerging mobile banking features, weighted by consumer demand for each feature.
Report
| Dec 9, 2022
This third annual study ranks the four largest UK neobanks by customers based on their support of 49 emerging mobile banking features, weighted by consumer demand for each feature.
Report
| Nov 16, 2022
Demand for digital account opening will decrease in 2022 due to economic volatility. Growth will be slow in 2023 and stagnate by 2024.
Report
| Nov 4, 2022
Digital account opening volume will tank in 2022 due to economic volatility. But slow growth will resume in 2023, fueling fierce competition.
Report
| Oct 21, 2022
With UK proximity mobile and peer-to-peer payments stagnating, providers in the market will be forced to focus on ways to resolve pain points, engage top user demographics, and facilitate growth around the margins.
Report
| Sep 1, 2022
Banks’ continued investment in marketing, led by the sales of products and solutions to the mass affluent, signals sustained growth in digital ad spending on the heels of a historic snap back in budgets since the pandemic—despite a looming economic downturn.
Report
| Aug 12, 2022
A looming recession and economic turmoil will hinder neobanks’ ability to get in the black. They’ll have to fight to create profitable and sustainable growth—and put investors’ and customers’ minds at ease.
Report
| Jul 26, 2022
Macroeconomic and geopolitical concerns are forcing Canadian financial institutions to address issues surrounding consumer financial health, US acquisitions, and a potential fintech flameout. In the long term, open banking, digital transformation, and omnichannel personalization will pose unique challenges.
Report
| Jul 19, 2022
Neobank and Big Tech competition, rising mobile adoption, and new touchpoints like the metaverse are pushing banks to rethink their branch footprints. They must react to evolving consumer banking preferences so they can future-proof their branches.
Report
| Apr 14, 2022
The super app model is moving to the West and will upend how consumers interact with financial services. Banks must start preparing now to make the changing tide work to their advantage.
Report
| Apr 5, 2022
Banks face growing pressure from shareholders and customers to take more action on sustainability. While transitioning to a greener business model will be challenging, banks have a plethora of strategies to choose from.
Report
| Feb 10, 2022
This inaugural study ranks eight leading premium travel credit cards offering 49 emerging features, weighted by demand from prospective customers.
Report
| Dec 16, 2021
This report explores what’s driving UK neobanks’ growth and how incumbents can defend their share of the digital bank account holder market.
Report
| Dec 14, 2021
As banking companies focus on meeting heightened consumer expectations for personalized experiences, 2022 may be another record-breaking year. These players will need to weigh partnerships with encroaching Big Tech competitors.
Report
| Dec 10, 2021
This benchmark evaluates four US neobanks across seven categories and weights their scores according to the results from a survey of US mobile banking users. It highlights the most in-demand mobile banking features that an incumbent, fintech, or neobank can offer to attract, retain, or monetize users.
Report
| Nov 30, 2021
In this report, we explore how digitization is reshaping the banking CMO’s role, responsibilities, and priorities through exclusive interviews with 10 banking industry CMOs in the US and Canada.
Report
| Oct 26, 2021