The different tiers added new travel and entertainment (T&E) statement credits, such as for Delta Stay, rideshare, and Resy. New reward categories. Additional spending categories were also introduced to the business cards, expanding points eligibility for spending on transit, US shipping, and office supply stores. Will it work?
Article
| Feb 5, 2024
The new Paze digital wallet, for example, can recommend stored card options—such as a co-branded travel credit card when purchasing an airline ticket—at checkout. This more closely aligns card rewards and benefits with the type of purchase a user makes. Passwordless checkout removes friction.
Article
| Feb 12, 2024
fine wines and spirits, and consumer electronics; includes goods sold in owned stores, department stores, and outlets, as well as travel retail, through online and offline channels; excludes secondhand sales of luxury goods.
Report
| Oct 9, 2023
This inaugural study ranks eight leading premium travel credit cards offering 49 emerging features, weighted by demand from prospective customers.
Report
| Dec 16, 2021
The winners: Consumers opened their wallets to spend on so-called “revenge travel” and other experiences throughout 2023. That drove up spending on services and in categories that are adjacent to travel and dining out, such as apparel and health and personal care.
Article
| Dec 20, 2023
Increased OOH ad spend by hotels and resorts reflects a broader travel advertising recovery. US travel ad spend in 2023 will be on par with its 2019 levels. A big Hotels.com outdoor ad in downtown Los Angeles signified a “return to the billboard for travel brands,” according to Skift. In H1 2023, programmatic OOH travel ad spend increased 23% over the previous six month period, per Place Exchange.
Report
| Aug 3, 2023
“Now, a lot more spending is going toward services, restaurants, and travel.”. These experiences, and the backlog of special events such as weddings, are also bolstering spending in apparel, footwear, and accessories. This was originally featured in the Retail Daily newsletter. For more retail insights, statistics, and trends, subscribe here.
Article
| Apr 2, 2024
Particularly hard-hit areas include the food sector (20% decline) and travel and family verticals (29% drops). Why it matters: SGE delivers precise answers to user queries directly within a chat, reducing the necessity for users to click through to publishers' websites. If users find what they need directly in an SGE chat, their incentive to visit the original content source decreases.
Article
| Mar 15, 2024
The company will continue to streamline the customer experience across its app and site, focusing on shopping hubs based on specific use cases like weddings, travel, or work parties. Rent the Runway is also planning to scale its one-on-one texting concierge service, which nearly 40% of customers used within 90 days of their first purchase in 2023.
Article
| Apr 15, 2024
More businesses engage with creators: $5 billion will be spent on influencer marketing this year, up more than $1 billion from 2021, in part driven by the return of travel and travel marketing.
Article
| Sep 30, 2022
The travel industry looks forward to a summer rebound: Will they get it, though?
Article
| Jun 23, 2022
TikTok could be the savior of the box office and travel counter: Pandemic-challenged industries have embraced the social media app in the hopes of fueling their recovery.
Article
| Jan 11, 2022
The company’s regionalization efforts decreased the distance items travel, which lowered its costs. In the US in 2023, Amazon reduced its cost to serve by more than 45 cents per unit compared with 2022.
Article
| Apr 11, 2024
Article
| Aug 12, 2022
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| Aug 1, 2023
Source: Insider Intelligence | eMarketer
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| Aug 1, 2023
Source: Insider Intelligence | eMarketer
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| Aug 1, 2023
Source: Insider Intelligence | eMarketer
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| Aug 1, 2023
Source: Insider Intelligence | eMarketer
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| Aug 1, 2023
Source: Insider Intelligence | eMarketer
Travel, weather, and navigation apps dipped during the pandemic as people stayed home, but they bounced back in 2021. Their long-term user base and growth now match what they would’ve been had the pandemic not occurred. View the full forecast for mobile travel bookers. Social network, video, and game apps near a saturation point.
Report
| Sep 28, 2023
Luxury spending in the US is returning to historical norms: Shoppers are increasingly focused on saving money and travel.
Article
| Jun 1, 2023
The travel booking site partnered with Stripe and Klarna to offer BNPL and smoother bank transfers.
Article
| May 22, 2023
For instance, Gen Zers often gravitate toward YouTube for deeper, more detailed searches on a particular topic, whereas they might go to TikTok or Instagram for quicker searches (like fashion trends or travel recommendations). Social commerce trends and capabilities dovetail with new search behaviors.
Article
| Mar 4, 2024
Consumers canceled or reduced auto coverage when pandemic-era shutdowns limited travel. They’ve since reversed those habits: Car ownership is on the rise, and auto insurance penetration among US adults will reach 76.7% this year, per our forecast. But pricing headwinds will prevent penetration from cracking 77% in the coming years.
Report
| Apr 18, 2024
Future of work, focus on CX trends are powering Airbnb success: The travel platform’s growth come as the rest of the travel industry sees mixed results.
Article
| Jul 5, 2022