Half of UK consumers are mobile banking users—and therefore can access P2P transfer options already included in banking apps. Banks can market the convenience of making P2P payments and meeting broader banking needs under one roof. To view the full forecast, click here. Adding innovative features can make mobile banking apps’ P2P offerings even more useful.
Report
| Sep 20, 2023
How we got here: Consolidation in the banking industry is putting more physical and interpersonal distance between large FIs and their customers. For example, the Wall Street Journal described a dissatisfied customer who switched from a bank she loyally used for 40 years after PNC acquired it. Her reasons included her local branch closure and a desire for hometown-style customer service.
Article
| Mar 8, 2024
That’s nearly two-thirds of the country’s entire population—or 86.0% of adults ages 16 and older—and represents over a third of all banking transactions. Executive Summary. Pix’s impact has been revolutionary in Brazil.
Report
| Feb 9, 2024
Retail and banking apps had a pandemic bump but avoided the hangover. Banking apps and retail/shopping apps both had solid growth in users in 2019: 8.7% for banking apps and 11.2% for retail (not shown in the chart below). The pandemic slightly sped up adoption. Growth jumped in 2020 due to the pandemic but has remained solid since then.
Report
| Sep 28, 2023
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| Apr 5, 2022
Report
| Feb 10, 2022
In this report, we explore how digitization is reshaping the banking CMO’s role, responsibilities, and priorities through exclusive interviews with 10 banking industry CMOs in the US and Canada.
Report
| Oct 26, 2021
Millennials have embraced digital-only banking and digital wallets more than any other generation. Roughly 11.7 million millennials in the US do their banking digitally, making up just over half of the entire user base (Gen X comprises about a quarter), per our forecast.
Report
| Dec 11, 2023
Audio
| Jun 26, 2023
The news: US Treasury Secretary Janet Yellen anticipates increased stress and financial losses in the commercial real estate market, but she doesn’t believe these issues will pose a systemic risk to the banking system.
Article
| Feb 28, 2024
Article
| Jun 22, 2023
Gen Z’s risk aversion influences their choice of banking products. Gen Z loves debit cards—here’s why. Methodology: Data is from the March 2024 Kantar report titled "Connecting with the Digital Payments Community." 10,000 adults ages 18+ in 10 countries were surveyed online during December 23, 2023-January 12, 2024.
Article
| Mar 26, 2024
They’re developing unique tools for the specialized industry, but their understanding of ag banking still lags.
Article
| May 30, 2023
Article
| Jun 21, 2023
Technology decision-makers within the banking industry will need to justify tech plans if spending growth is to remain steady.
Report
| May 12, 2022
And since they view certain aspects of banking as a hobby, the content’s tone should be informal and entertaining, rather than educational—even if the purpose is improving their financial literacy. For a deep dive into the world of financial influencers, read this next.
Article
| Feb 9, 2024
Peacock streamed an NFL Wild Card playoff game in January and is banking on high-profile events to bolster its sports-streaming clout. This summer, it’s out to make a splash with its Olympic Games coverage, planning to offer more than 5,000 hours of live action. The opportunity in sports streaming: Sports helps streamers gain new customers.
Article
| Apr 8, 2024
A report shows some big financial brands slowed their ad spending well before the unwelcome publicity around the regional banking crisis.
Article
| Jun 29, 2023
Competition from fintechs and consumer brands is compelling leading banks and technology providers to revise their strategies. These fintechs and brands are scaling and evolving rapidly on top of banking as a service (BaaS) and open banking infrastructure. We’ve spoken with executives at financial institutions, fintechs, and vendors about how to thrive in an ecosystem that’s reshaping financial services.
Report
| Mar 10, 2022
Stress tests revealed robust banking health but unmasked the strain on consumer finances. We think it’s in banks’ best interest to bolster financial support.
Article
| Jul 14, 2023
Multiple banking associations and financial institutions (FIs) urged the CFPB to address key concerns before implementing the plan. Banking concerns varied by financial institution type: Conflicting commentary highlights a battle heating up between big banks and nonbanks, rather than between FIs and the CFPB.
Article
| Jan 10, 2024
Article
| Apr 20, 2023
The technology has promising use cases across the banking sector. We highlight where and what banks should do to prepare.
Article
| Mar 3, 2023
Fears of a global banking crisis aren't going away as Credit Suisse shares nosedived amid investors’ shaky confidence in its financial position.
Article
| Mar 16, 2023
Fintechs and neobanks value banking licenses for functional reasons, but they might be seeking intangible benefits as well.
Article
| Sep 21, 2022