US grocery ecommerce sales will grow 17.4% in 2024 to total $219.04 billion, according to our forecast. Meanwhile, UK grocery ecommerce sales will grow only 5.1% to total $37.06 billion in 2024. “At the end of the day, consumers in the US enjoy the conveniences of delivery, but they’re not necessarily willing to pay an exorbitant fee,” said our analyst Blake Droesch, emphasizing the perceived value of Walmart+ and Amazon Prime memberships to these shoppers.
Article
| Nov 16, 2023
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| Oct 1, 2023
Source: Insider Intelligence | eMarketer
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| Oct 1, 2023
Source: Insider Intelligence
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| Oct 1, 2023
Source: Insider Intelligence | eMarketer
Walmart’s grocery, ecommerce business powered it through another solid quarter: The retailer’s emphasis on value and convenience are helping it win market share, even as shoppers exhibit more signs of price sensitivity.
Article
| Nov 16, 2023
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| Sep 27, 2023
Source: Insider Intelligence | eMarketer
Grocery spending is slowly shifting online as consumers seek convenience: More shoppers are leveraging grocers’ ecommerce options as well as delivery platforms like DoorDash and Uber Eats.
Article
| Nov 6, 2023
About half of digital buyers use click and collect. We don’t expect this number to increase much in the coming years, as delivery and pickup patterns are well established. In the US, the number of click-and-collect buyers as a percentage of digital buyers is much higher, at 67.9% in 2024. To view the full forecast, click here. Canada’s click-and-collect buyer base is lower than in similar markets.
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| Apr 3, 2024
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| Sep 19, 2023
Source: Ryder System
Buoyed by inflation and a rise in the number of digital buyers, grocery ecommerce sales are growing strongly again in Western Europe. Even when shopping in-store, consumers are embracing digital experiences, from mobile loyalty apps to scan-and-go technology. This deck will:. Share our latest forecasts for grocery retail and ecommerce sales in the UK, France, Germany, Italy, and Spain.
Report
| Mar 1, 2024
But those categories have reached digital shopping maturity and are now growing more slowly and losing ground. Food and beverage, by contrast, is still in a transformational high-growth era and will continue to steal share from the larger categories. To view the full forecast, click here. The category is rapidly rising up the ecommerce ranks.
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| Jan 11, 2024
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| Sep 13, 2023
Source: Coleman Parkes Research; Mollie
Western Europe is a relatively mature cross-border ecommerce market; more than 40% of digital buyers in the former EU-5 have been shopping from retailers in other countries since 2017, per our forecast. This year, Spain, Italy, France, and the UK will all rank above the US and China when it comes to the percentage of digital buyers making a cross-border purchase.
Report
| Feb 15, 2024
Over half (55%) of US digital shoppers say they have abandoned a purchase because the return policy didn’t offer a convenient return option, per an August 2023 survey from Happy Returns commissioned by PayPal. But instead of lengthening return windows, 42% of retailers have reduced the amount of time that customers have to return items within the past year, per a December 2023 survey by Blue Yonder.
Article
| Feb 8, 2024
To combat rising shopping costs, 30% of US digital shoppers said they were looking for more discounts and coupons, according to a December 2023 survey from Intelligence Node in partnership with Dynata. But coupons aren’t just important to consumers.
Article
| Apr 9, 2024
Easy product return and exchange have also risen in importance among digital buyers, according to a recent iResearch Consulting Group study. The return to normalcy is bolstering apparel and accessories.
Article
| Apr 11, 2024
Looking ahead, India is projected to increase its share of digital buyers in Asia-Pacific from 20.6% in 2023 to 22.6% in 2027. To view the full forecast, click here. Indonesia’s online shopping growth will regain momentum. In 2024, Indonesia's retail ecommerce sales growth is expected to rebound to a more robust rate of 4.6% from last year’s 1.6%.
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| Mar 25, 2024
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| Sep 1, 2023
Source: Insider Intelligence | eMarketer
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| Aug 30, 2023
Source: Insider Intelligence | eMarketer; Bizrate Insights
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| Aug 30, 2023
Source: Insider Intelligence | eMarketer; Bizrate Insights
Forecasts
| Feb 21, 2023
Source: Insider Intelligence | eMarketer
The main action that US digital shoppers take to combat rising shopping costs is looking for discounts and coupons, per a December 2023 survey from Intelligence Node in partnership with Dynata. Brands can stand out on TikTok Shop by offering exclusive discounts. They also might consider partnering with off-price retailers like T.J.Maxx or Burlington to add a physical component to their strategy. 5.
Article
| Apr 11, 2024
Shoppers in this age cohort are also in the prime earning years of their careers and represent the second-largest digital buyer segment in several Latin American countries, like Brazil and Mexico, behind 25- to 34-year-olds. But not all consumers see the utility of sponsored product ads.
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| Dec 4, 2023
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| Aug 30, 2023
Source: Bizrate Insights; Digital Commerce 360
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| Aug 30, 2023
Source: Bizrate Insights; Insider Intelligence