On today's episode, we discuss why brands should be thinking more about community; Apple rolling out its buy now, pay later offering; consumers' shipping priorities; H&M's new resale program; what in-store retail robots can do; facts about US national parks; and more. Tune in to the discussion with our forecasting writer Ethan Cramer-Flood, vice president of content Suzy Davidkhanian, and analyst Blake Droesch.
Audio
| Apr 6, 2023
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| Jan 4, 2024
Source: Banco Central do Brasil (BCB)
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| Jan 4, 2024
Source: Banco Central do Brasil (BCB)
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| Jan 4, 2024
Source: Banco Central do Brasil (BCB)
Chart
| Jan 4, 2024
Source: Banco Central do Brasil (BCB)
Chart
| Jan 4, 2024
Source: Banco Central do Brasil (BCB)
Chart
| Jan 4, 2024
Source: Banco Central do Brasil (BCB)
Chart
| Jan 4, 2024
Source: Banco Central do Brasil (BCB)
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| Jan 4, 2024
Source: Banco Central do Brasil (BCB)
Chart
| Jan 4, 2024
Source: Banco Central do Brasil (BCB)
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| Jan 3, 2024
Source: GMattos
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| Jan 3, 2024
Source: GMattos
The number of P2P mobile payment users will more than double from 20.5 million (representing 36.7% of Gen Z mobile phone users) in 2021 to 41.1 million (representing 60.7%) by 2025. PayPal was the top payment app for all generations, including Gen Z (Logica Research). Gen Z is particularly fond of mobile payments.
Article
| Nov 16, 2021
Mobile P2P payments are reaching market maturity in the US as spending soars, but security challenges threaten to reverse gains. Providers are working to assuage consumer fears while adding a robust array of features to tighten user relationships.
Report
| Jun 6, 2023
On a wider scale, we expect increased acceptance will help drive proximity mobile payments volume to hit $416.38 million in the US this year, per Insider Intelligence forecasts. Although mobile payments are quite safe, a security perception gap has hindered adoption. Adding more security layers might bring more users to Apple Pay and increase the wallet’s volume.
Article
| Apr 26, 2022
On today's episode, we discuss Apple’s dominance in the digital wallet arena. In our “Headlines” segment, we look at the ramifications of The Kroger Co.’s about-face on Apple Pay and how the EU is scrutinizing Apple Pay in its antitrust investigation. In “Story by Numbers,” we examine how Gen Z’s use of iPhones will keep Apple competitive in the digital wallet space and the success of Apple’s new savings account. And in our new segment, “What If,” host Rob Rubin presents a few hypotheticals and discusses what things would look like if they were true. Tune in to the discussion with our analyst David Morris.
Audio
| May 30, 2023
Small businesses have been hesitant to adopt mobile payments because of the costs associated with acceptance—but softPOS solves this problem. Previously, softPOS was only available on Androids. But with Apple entering the arena, it can capture some of this volume and further capitalize on its large base of iPhone users.
Article
| Feb 10, 2022
Consumers are turning to the payment method to mitigate financial pressures this holiday season, but overextension concerns persist
Article
| Nov 29, 2023
This year’s figure is more than double that (up 121.7%), outperforming other digital commerce stars such as smartphone grocery apps (93.4% growth in users in the same timeframe), proximity mobile payments (70.5%), and QR codes (73.0%). (To be fair, the latter two started from a higher base.). Social and retail AR are complementary.
Report
| Apr 18, 2023
Gen Z isn’t taking the same financial services customer journey as older consumers. Our inaugural survey of US banking consumers unveils where the differences lie.
Report
| Nov 30, 2023
Our seventh annual study reveals which of the 15 biggest US banks lead in mobile app innovation—a significant factor in attracting mobile-forward Gen Z—based on an exclusive survey of which features 1,895 mobile banking users value most.
Report
| Nov 27, 2023
Enabling cryptos into products like Apple Pay and Apple Card could open up monetization and engagement opportunities.
Article
| Nov 12, 2021
It launched Tap to Pay on Android a year after it signed on to deploy Apple’s Tap to Pay on iPhone—helping feed demand for softPOS and contactless payments.
Article
| Feb 24, 2023
EU probing Apple Pay: Restricting access to key NFC technologies on iPhones prevents EU banks from providing payment solutions, limiting competition. Mounting scrutiny could alter the duopoly’s payments dominance.
Article
| May 3, 2022
Bank of America, JPMorgan, and other banks are creating a digital wallet to compete with Apple Pay and PayPal—but there’s one catch.
Article
| Jan 24, 2023